Very active in the customer service department of a company, the sales administrator is the manager of sales administration. He is the main point of contact for customers who takes care of the entire sales process.
He is a versatile professional who aims to ensure the administrative, financial and logistical follow-up of sales. Even if its missions depend on the nature of the company and the sector of activity, it plays a strategic role in customer relationships. It acts as a relay between customers, Thesales team and the other departments of the company. This commercial circuit manager is a key player in achieving sales goals and in increasing turnover.
Sales Administrator: the definition
The Sales Administrator or Sales Administration Manager is the commercial professional in charge of the entire sales procedure. It intervenes from the registration of orders to the delivery of the customer by invoicing. He is also in charge of contract management and works to build a better relationship between the client and the company.
What is the role of a Sales Administrator?
The Sales administrator is a relay between the company and its customers. He is the professional with whom the customer comes into contact when they need a product or service. He is in charge of negotiating sales conditions and registering orders.
He perfectly masters all Product and/or service knowledge of the company and is responsible for informing the customer in detail. It ensures that the product is processed in the best conditions.
Finally, the role of this professional is to consolidate relationships between customers and the company. To this end, it collects the opinions of customers on the quality of commercial transactions.
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What is the salary for a Sales Administrator?
The remuneration of a Sales Administrator generally depends on the status of the company and the various missions that are entrusted to him. Generally, a Junior Sales Administrator can earn between 2500€ and 3000€ gross per month Either between €30K and 36 K€ gross per year. Very often, this salary does not take into account the various premiums And the Thirteenth month.
When the Sales Administrator reaches the senior level, they have more responsibilities and more experience. He can earn up to 60,000 euros gross in one year without bonuses in big companies. In other words, he can double his salary by becoming more efficient on the missions that are given to him over time.
Main missions of the Sales Administrator?
The role of relay that the Sales Administrator plays between customers and the company is the result of a set of missions that he carries out from end to end. More specifically, this professional registers all orders. It handles all complaints and responds to operational issues raised by customers.
The Sales Administrator Coordinate equally logistics services that contribute to delivery. He listens to customers to get their opinion on the company and the quality of its work. In some companies, the Sales Administrator can take care of certain tasks related to the finance department. Thus, it can:
- Establish invoices in accordance with the orders recorded and delivered;
- Reminders customers who are in arrears with the company;
- Ensure the effective payment of invoices;
- Write responses to the various calls for tenders.
This professional is then a versatile worker who does not only manage customers. It can also participate in negotiations with the company's partners and service providers. In this context, its mission is to ensure the execution of the specifications as soon as possible.
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Qualities to have for this position
Many qualities are sought in Sales Administrators due to the diversity of their tasks. This professional must be An ace in the field of communication and relationships because it is a continuous relay between all the company's departments, its service providers and especially the customers.
The Sales Administrator must master the art of negotiation and be highly responsive in order to respond to numerous requests. He must have strong self-control and good managerial management to overcome stressful pressures and situations. Planning is the key word for this professional who must have a fairly fine sense of organization.
The Sales Administrator must be a rigorous person who knows how to organize themselves to optimize their time in order to be more efficient. These skills allow him to interact effectively with customers, suppliers and service providers.
How do I become a Sales Administrator?
The Sales Administrator is a professional who has:
- A good command of procedures related to commercial management;
- A better knowledge of customs regulations;
- A thorough knowledge of sales management.
Apart from these skills, you need a prerequisite in terms of training and diplomas to apply for the position of Sales Administrator in a company. A Bac+2 level in marketing and commercial action or in management accounting is suitable for exercising this profession. Logically, a BTS or a DUT in business or accounting should suffice to apply.
But recruiters prefer a master's degree for a Sales Administrator. You can then continue your training to obtain a master's degree in a business school. Otherwise, A Pro Master in accounting and management enough to get this job. With these degrees, it takes at least three years of sales administration experience to become a Sales Administrator.
What career development for this position?
With the versatility required for his position, the Sales Administrator can easily evolve in his professional career. Years of experience can help them find a more senior customer service position. In companies doing international trade, This professional can become an Import/Export Sales Administrator. In this case, he must be able to communicate fluently in a foreign language. It can outright become the sales administration manager by acquiring numerous managerial skills.
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FAQ: Becoming a Sales Administrator
If you are thinking about a possible career change into a Sales Administrator, here is some important information to know.
What high school diploma to be a Sales Administrator?
To become a Sales Administrator, you need to obtain a Professional baccalaureate in Management-Administration. With this degree you can work asSales Administrator Assistant. If you want to follow a more normal course, this diploma will facilitate your integration into a business school. In two years, you will be able to obtain your BTS or a DUT in business.
It is also possible to apply for this position by obtaining a Bachelor's degree in Management and Management Sciences and Technologies. Thanks to this degree, it is possible to do a BTS or a bachelor's degree in management accounting. You can even do a Master Pro (Bac+6) to increase your chances of getting the Sales Administrator job.
What are the appropriate retraining profiles?
Several worker profiles can be converted into Sales Administrator. Among these, salespeople have the skills to manage sales administration. People who have occupied a sales manager position can also easily play the role of this professional.
A dynamic accountant to also become a Sales Administrator. As long as you have worked actively in the customer service department, you will be able to take on the tasks assigned to this position. In short, a Sales Administrator is the professional who follows the sales process ensuring good administrative, logistical and financial management of commercial transactions.
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